Shipping policy

Shipping Policy

At Arami, we carefully prepare and package every order to ensure your products arrive safely and in excellent condition.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

We offer delivery within Nigeria. Delivery times may vary depending on your location and the courier service.

  • Lagos: Estimated delivery within 1–3 business days after dispatch.

  • Other locations within Nigeria: Estimated delivery within 3–7 business days after dispatch.

Please note that these are estimated delivery times and delays may occasionally occur due to circumstances beyond our control.

Shipping Fees

Shipping fees are calculated based on your delivery location and will be displayed at checkout or communicated before your order is confirmed.

Order Tracking

Where tracking information is available, it will be provided once your order has been dispatched.

Incorrect Delivery Information

Please ensure that your name, phone number, and delivery address are correct before completing your order. Arami will not be responsible for delays or additional delivery costs resulting from incorrect or incomplete information provided by the customer.

Damaged Orders

We take great care when packaging our products. If your order arrives damaged, please contact us as soon as possible with your order details and clear photos of the damaged item and packaging so we can review the issue.

Questions About Your Delivery

If you have any questions regarding your order or delivery, please contact our customer care team through the contact information provided on our website.

Thank you for choosing Arami.